LEGAL

Terms of Service

Effective date: January 1, 2026  •  Last updated: January 1, 2026

1. Nature of our services

Omni Solutions International ("Omni," "we," "us") provides independent freight dispatch support to motor carriers and owner-operators, including load sourcing assistance, broker coordination, rate negotiation support, and administrative paperwork services. Omni is not a licensed property broker, freight forwarder, or motor carrier. We do not take possession of, title to, or legal responsibility for any freight, and we do not broker loads under our own operating authority. All loads are booked between you, as an independently authorized carrier, and the freight broker or shipper.

2. Carrier eligibility & responsibilities

To use our services, you must maintain, at all times, active MC/DOT operating authority and all insurance (including cargo and commercial auto liability) required by law and by the brokers you work with. You are solely responsible for the safe operation of your vehicle, compliance with FMCSA hours-of-service and safety regulations, and all decisions about which loads to accept. Final approval of every load rests with you; Omni does not have authority to bind you to any load without your consent.

3. No guarantee of rates, loads, or earnings

Freight availability and rates fluctuate based on market conditions, season, lane, equipment type, and factors outside our control. Any rate figures, load volumes, or earnings examples referenced on our website or in conversation are historical averages or illustrative examples only, are not guarantees, and should not be relied upon as a prediction of your future results. We do not guarantee that any load will be available, that any broker will pay on time, or that you will achieve any particular level of earnings.

4. Fees & payment

Dispatch service fees (whether a percentage of gross revenue per load or a flat weekly fee) are agreed upon in writing during onboarding and set out in your dispatch service agreement. Fees are due according to the agreed billing schedule. We reserve the right to suspend services for accounts with amounts significantly past due, with prior notice.

5. Limitation of liability

To the fullest extent permitted by law, Omni is not liable for transit delays, cargo damage, equipment breakdowns, accidents, broker non-payment, or other disputes arising between you and a freight broker, shipper, or factoring company. Omni's total liability arising from these Terms or our services, if any, is limited to the dispatch fees you paid us in the three (3) months preceding the claim. Nothing in these Terms limits liability that cannot be limited under applicable law.

6. Indemnification

You agree to indemnify and hold Omni harmless from claims, damages, or expenses arising from your operation of your vehicle, your breach of these Terms, or your violation of applicable law or regulation, except to the extent caused by Omni's own negligence or willful misconduct.

7. Termination

Either party may terminate dispatch services at any time by providing written notice to the other, as further detailed in your dispatch service agreement. Termination does not relieve you of the obligation to pay fees already earned for loads booked prior to termination.

8. Governing law & dispute resolution

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles. Any dispute arising from these Terms or our services will first be addressed through good-faith negotiation; if unresolved, the parties agree that exclusive jurisdiction and venue will lie in the state or federal courts located in Dallas County, Texas, unless a separate arbitration agreement signed by both parties provides otherwise.

9. Changes to these Terms

We may update these Terms from time to time by posting a revised version on our website with an updated "Last updated" date. Material changes affecting active carriers will be communicated directly where practical.

10. Contact us

Omni Solutions International
1201 Main St, Suite 1500, Dallas, TX 75202, USA
Email: dispatch@omnisolutionsint.com
Phone: (347) 352-0359